Some items may change or be updated based on the requirements of the local or international market, or based on developments in Saudi laws
Bonat (“we”, “our”, or “us”) operates the Bonat mobile application (“App”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Bonat App.By installing or using the Bonat App, you agree to the collection and use of information in accordance with this policy.
When you use the Bonat App, we may collect:
- Full name
- Email
- address
- Phone number
- Business or account information
- Support messages or feedback
- Login credentials (encrypted)
- When you use the App, we automatically collect:
- Device type and model
- Operating system version
- App version
- IP address
- Language and region
- Crash logs and performance data
- Usage activity (features used, session duration)
The Bonat App may request access to:
- Camera (for scanning or uploading content, if enabled)
- Storage/Media (to upload or save files)
- Network access (to sync data with servers)
- Notifications (to send service updates and alerts)These permissions are only used for app functionality and can be disabled through your device settings.
- We use collected data to:
- Create and manage user accounts
- Provide core app functionality
- Improve app performance and reliability
- Send important service notifications
- Provide customer support
- Detect fraud or misuse
- Comply with legal obligations
- We do not sell your personal data.
Your data is stored on secure servers using industry-standard security measures including:
- Encryption in transit (HTTPS/TLS)
- Access controls
- Secure authentication systems
While no system is 100% secure, we take reasonable steps to protect your data from unauthorized access.
We may share limited data only with:
Trusted third parties that help operate the App, such as:
- Cloud hosting providers
- Analytics services
- Customer support tools
They are contractually required to protect your data.
We may disclose information if required by law, court order, or government request.
We use analytics tools to understand how users interact with the App. These tools may collect:
- App usage behavior
- Crash reports
- Performance metrics
This data is anonymized or aggregated when possible.
If you enable notifications, Bonat may send:
- Account alerts
- Feature updates
- Important service announcements
You can disable notifications anytime in your device settings.
We keep your personal data only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
You may request deletion of your account and data.
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Withdraw consent
- Export your data
Requests can be sent to: Customercare@bonat.io
The Bonat App is not intended for users under 13 years old. We do not knowingly collect data from children. If such data is discovered, it will be deleted immediately.
The App may contain links or integrations with third-party services. We are not responsible for their privacy practices. Please review their policies separately.
Your information may be processed and stored on servers located outside your country. By using the App, you consent to this transfer.
We may update this Privacy Policy periodically. Changes will be posted inside the App or on our official website. Continued use of the App means acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us:
Bonat
Email: Customercare@bonat.io
Website: https://bonat.io












